Thank you for choosing Oreol Medtech Private Limited as your trusted virtual hospital provider. We are committed to ensuring a seamless and efficient experience for all our patients across India. Please take a moment to review our Shipping and Delivery terms outlined below:

Online Consultations:

• Upon scheduling your online consultation with one of our healthcare professionals, you will receive a confirmation email containing details of your appointment.
• Our consultations are conducted virtually, eliminating the need for physical shipping or delivery of any products.

Offline Consultations:

• For offline consultations scheduled at our physical locations, please ensure to arrive at least 15 minutes prior to your appointment time.
• Our staff will guide you through the consultation process, and any prescribed medications or medical aids will be provided to you directly at our facility.

 Prescription Delivery:

• In cases where prescriptions are issued during online consultations, they will be electronically transmitted to your preferred pharmacy for fulfillment.
• For offline consultations, prescriptions can be collected directly from our facility or sent to your chosen pharmacy upon request.

Medical Equipment and Supplies:

• Any medical equipment or supplies recommended by our healthcare professionals will be sourced from trusted vendors and shipped directly to your provided address.
• Delivery times may vary depending on the availability of the specific product and your location within India.

Shipping Charges:

• Shipping charges, if applicable, will be clearly communicated to you prior to the confirmation of your order.
• We strive to offer competitive shipping rates and may provide free shipping on select products or orders exceeding a certain value.

 Delivery Timelines:

• While we aim to dispatch all orders promptly, please note that delivery timelines may vary depending on factors such as product availability, shipping method, and your location.
• You will receive tracking information for your order once it has been shipped, allowing you to monitor its progress until delivery.

Returns and Exchanges:

• We accept returns and exchanges for unused and unopened products within 7 days of delivery.
• Please refer to our Returns Policy for detailed instructions on initiating returns or exchanges.

Customer Support:

• Should you have any questions or concerns regarding shipping and delivery, please don’t hesitate to contact our customer support team.
• Our representatives are available [days and hours of operation] to assist you with any inquiries you may have.

By availing our services, you agree to abide by these Shipping and Delivery terms outlined by Oreol Medtech Private Limited. We appreciate your trust in us and look forward to serving your healthcare needs with excellence.

*If you require any further assistance, please feel free to reach out to us at [+91 7306700965].